OPERATIONS CONTROL
Frankie+
Keeps leads, sales, service, scheduling, routing, route rescue and owner visibility moving through one connected operating flow.
Request information for your custom solutionEnterprise-grade operations for real service businesses
Your business already works hard. Make every job work together.
FrankieFam connects the moments between a new lead and a profitable, well-documented job—customer care, scheduling, routing, service, paperwork, cost visibility, follow-up and public proof.
Built around your operation. Human escalation stays in the loop.
THE OPERATING COREFrankie+See the work. Route the work. Recover the work.
Leads
Service
Cost
Proof
01 · START HERE
A capable front door should not be reserved for large companies.
Free Frankie gives a small business a helpful, around-the-clock customer-facing assistant. Use the hosted version, then grow into a custom operating system when the business is ready.
- Free hosted customer assistance
- Free downloadable software
- Clear handoff when a person is needed
- A foundation that remains useful without paid products
02 · THE FRANKIEFAM SUITE
One operation. A family of focused responsibilities.
Each member handles a clear part of the operating flow. Together, they reduce dropped work, hidden cost and disconnected follow-up.
JOB COST & ACCOUNTING READINESS
Ann
Collects every job’s paperwork into one folder, applies the job code, tracks expenses and makes cost by job and service type visible.
Request information about AnnREAL-WORK DOCUMENTATION
Peg · Meg · Greg
Turns completed work, approved photos and customer thank-yous into a consistent record of the people and services behind the business.
Request information about job documentationOWNED PRESENCE
Website Twin
Publishes approved operational proof to the business website so useful work does not disappear after the invoice is paid.
Request information about Website TwinCUSTOMER FOLLOW-THROUGH
Email Twin
Sends the thank-you, completed-job article, approved quote, copy-ready review text and the correct review link in one clean follow-up.
Request information about Email TwinCONFIGURED FOR YOUR OPERATION
Mack · Maureen
Reserved members of the FrankieFam for business-specific workflows that should be designed around the operation—not forced into a generic template.
Request information about a custom role03 · THE CONNECTED JOB
From first contact to measurable business value.
FrankieFam follows the job across departments instead of asking the owner to rebuild the story in five different systems.
- 01
Lead
Capture the need and preserve the source.
- 02
Schedule
Unify availability and confirm the commitment.
- 03
Route
Match the right work to the right capacity.
- 04
Serve
Support the field, customer and owner in real time.
- 05
Close
Collect payment, documents, costs and approval.
- 06
Grow
Turn completed work into follow-up and public depth.
04 · ANN MAKES THE WORK VISIBLE
Every completed job should teach the business something.
Ann brings the invoice, receipts, expenses, job code and supporting paperwork into one organized folder. That creates clean accounting handoff and the operating visibility to understand cost by service.
1job folder
100%coded work
Clearservice cost
05 · CLOSE THE LOOP
A good job becomes the next reason to trust the business.
Approved photos and customer words move from job completion to the website and then back to the customer in a useful thank-you—not a disconnected review request.
Build your customer follow-through1Field teamCloses the job and captures approved proof
2Peg · Meg · GregBuild the completed-work record
3Website TwinPublishes approved business evidence
4Email TwinThanks the customer and completes follow-up
REQUEST INFORMATION
Tell us where the work breaks apart.
FrankieFam custom solutions begin with the real operation: what arrives, who owns it, where it stalls and what the owner needs to see.